The ABAJournal reported on “Online Dispute Resolution” (“ODR”) Is online dispute resolution the wave of the future?
In the past, I’ve posted about the benefits of alternative dispute resolution for businesses.
The primary benefit:
litigation is expensive!
According to the ABAJournal, Colin Rule, the founder of an online dispute resolution software, Modria, had this to say about ODR:
“There will always be cases that require the attention of skilled individuals…But we know we have crisis of access to justice. Technology may be a way we help solve that problem.”
Indeed, there is an access to justice problem for consumers, start-up businesses. This article to me points out that ODR may be a “wave of the future” as it relates to individual disputes; but complex business disputes may stay in the realm of person-to-person dispute resolution.
At least for the time being.
My thoughts – the benefits of alternative dispute resolution are – efficiency, privacy, and cost-effective. ODR seems, at first glance, to enhance those benefits. Seems like a good idea.
Thoughts?
e-mail: Jeshua@dwlawpc.com
twitter: @JeshuaTLauka
Purpose Driven General Counsel 